Policies

Health and Safety Policy

Watford Swim School make health and safety a major priority in the way we run the company and our lessons.  When dealing with swimming lessons for all ages and abilities it is extremely important to put safety first, and we do exactly that.

Health and safety and lesson quality is very important to us so we keep all of our classes as very small groups (typically no more than 3 per class), one to one’s or two to one’s.  This allows our swimming teachers to focus fully on each child’s safety and needs within the lessons.

We operate the company ensuring a high level of qualifications, training and legal compliance at all times.

The Watford Swim School team is made up of very experienced team. With over 20 years’ experience in the industry, working within major leisure centres and swim schools, we put health and safety at the heart of every decision.

We have an ongoing programme of identifying and assessing health and safety risks arising from our activities and our environment.

We have in place a set of comprehensive Pool Safety Operating Procedures that are followed at all times.

This policy and all relevant procedures are reviewed annually to ensure they remain fit for purpose and reflect the type of health and safety issues which may arise.

 

Watford Swim School Vulnerable Adult and Child Safeguarding Policy Statement

Watford Swim School is committed to providing an environment in which all children, young people and vulnerable adults participating in its activities have a safe and positive experience.

To achieve this, Watford Swim School agrees to:

Adopt and implement the policies and procedures in line with best practice.
Recognise that all children participating in our activities regardless of age, gender, race, religion, sexual orientation, ability or disability have a right to enjoy their involvement in aquatics in a safe environment and be protected from harm.
Ensure that all individuals who work with vulnerable adults and children, whether paid or voluntary, provide a positive, safe and enjoyable experience for children and adults.
Appoint a designated welfare officer with the necessary skills and training who will take the lead in dealing with all vulnerable adults and child safeguarding matters raised within the organisation.
Ensure that the designated name and contact details are known to all staff, customers and parents.
Ensure the designated person is available to discuss issues of concern on matters of safeguarding and deal with such concerns appropriately.
Ensure that all individuals who work with vulnerable adults and children have undertaken the appropriate training, have had the relevant DBS checks, and adhere to the required practices for safeguarding children and vulnerable adults
Ensure that all individuals who will be working or will work with children in the organisation have been recruited in accordance with ‘Safe Recruitment’ best practice.
Ensure that all individuals who work with vulnerable adults and children in the organisation have the appropriate training, code of conduct and good practice to follow.
Provide all customers of Watford Swim School with the opportunity to raise concerns in a safe and confidential manner if they have a concern about a child’s or adults welfare.
Ensure that all child and adult safeguarding matters, whether they be concerns about child or vulnerable adult’s welfare or protection, are dealt with appropriately in accordance with the guidance for reporting and action.
Ensure that confidentiality is maintained appropriately and in line with the best interests of the child or vulnerable adults.
Ensure all papers relating to child and vulnerable adults safeguarding matters are held in a safe and secure manner.
Watford Swim Schools Designated Persons details are:

Name:                   Hayley Munday

Number:                07939 289094

If any Watford Swim School customers find it difficult to talk to somebody at the swim school, there are others that can help. They can be contacted on the following details:

Childline:              0800 1111

NSPCC Helpline: 0808 800 5000

 

Privacy Policy

Watford Swim School understands the importance of protecting the privacy of all information provided by users of the website.

Collected Information:

In order to follow students’ progress and enrol for classes, users must register and provide certain voluntary information about themselves.

Financial Information:

No debit or credit card information of any customer is stored by Watford Swim School.

Use Of Information:

Watford Swim School will not reveal to any third party a user’s personal information provided to us through the Watford Swim School website except in the following circumstances:

We need to perform banking reconciliation
We are responding to subpoenas, court orders or other legal proceedings; or
We sell or acquire another business, or are acquired by another business, in which case such information may be one of the business assets transferred
Third parties will not contact our users through the use of email newsletters or our email lists except through advertisements within the Watford Swim School newsletters.

General:

Watford Swim School  is not responsible for the content or the privacy policies of websites to which Watford Swim School may link.

Watford Swim School uses reasonable precautions to keep the personal information disclosed to us by our users secure and to disclose such information only after obtaining permission from the user (except under the circumstances discussed above).