Health and Safety Policy
Watford Swim School make health and safety a major priority in the way we run the company and our lessons. When dealing with swimming lessons for all ages and abilities it is extremely important to put safety first, and we do exactly that.
Health and safety and lesson quality is very important to us so we keep all of our classes as very small groups (typically no more than 3 per class), one to one’s or two to one’s. This allows our swimming teachers to focus fully on each child’s safety and needs within the lessons.
We operate the company ensuring a high level of qualifications, training and legal compliance at all times.
The Watford Swim School team is made up of very experienced team. With over 20 years’ experience in the industry, working within major leisure centres and swim schools, we put health and safety at the heart of every decision.
We have an ongoing programme of identifying and assessing health and safety risks arising from our activities and our environment.
We have in place a set of comprehensive Pool Safety Operating Procedures that are followed at all times.
This policy and all relevant procedures are reviewed annually to ensure they remain fit for purpose and reflect the type of health and safety issues which may arise.
Watford Swim School Vulnerable Adult and Child Safeguarding Policy
Watford Swim School is committed to providing an environment in which all children, young people and vulnerable adults participating in its activities have a safe and positive experience.
To achieve this, Watford Swim School agrees to:
- Adopt and implement the policies and procedures in line with best practice. We have adopted Swim England’s Child and safeguarding polices and procedures where relevant to our swim school.
- Recognise that all children participating in our activities regardless of age, gender, race, religion, sexual orientation, ability or disability have a right to enjoy their involvement in aquatics in a safe environment and be protected from harm.
- Ensure that all individuals who work with vulnerable adults and children, whether paid or voluntary, provide a positive, safe and enjoyable experience for children and adults.
- Appoint a designated person (Welfare Officer) with the necessary skills and training who will take the lead in dealing with all vulnerable adults and child safeguarding matters raised within the organisation.
- Ensure that the designated name and contact details are known to all staff, customers and parents.
- Ensure the designated person is available to discuss issues of concern on matters of safeguarding and deal with such concerns appropriately.
- Ensure that all individuals who work with vulnerable adults and children have undertaken the appropriate training, have had the relevant DBS checks, and adhere to the required practices for safeguarding children and vulnerable adults.
- Ensure that all individuals who will be working or will work with children in the organisation have been recruited in accordance with ‘Safe Recruitment’ best practice.
- Ensure that all individuals who work with vulnerable adults and children in the organisation have the appropriate training, code of conduct and follow good practice.
- Provide all customers of Watford Swim School with the opportunity to raise concerns in a safe and confidential manner if they have a concern about a child’s or adults welfare.
- Ensure that all child and adult safeguarding matters, whether they be concerns about child or vulnerable adult’s welfare or protection, are dealt with appropriately in accordance with the guidance for reporting and action.
- Ensure that confidentiality is maintained appropriately and in line with the best interests of the child or vulnerable adults.
- Ensure all papers relating to child and vulnerable adults safeguarding matters are held in a safe and secure manner.
Watford Swim Schools Designated Person details are:
Name: Hayley Munday
Number: 07939 289094
If it is difficult to talk to somebody at Watford Swim School, there are others that can help. They can be contacted on the following details:
Swimline: 0808 100 4001
NSPCC Helpline: 0808 800 5000
Website Privacy and Cookies Policy
The information collected by us will be used for statistical and internal marketing purposes and so as to ensure that content from our website is presented in the most effective manner for you and your computer.
If you provide us with specific information, and at your request, you may receive email updates, news updates or other specifically requested information.
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.
If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, invoicing or customer service) are granted access to personally identifiable information. The computers in which we store personally identifiable information are kept in a secure environment.
Disclosure of Information
We may disclose your information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your information in the event that we sell or buy any business assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
Surveys & Contests
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and email address ) and demographic information (such as post code, and age). Contact information will be used to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and or our service.
Access to Information and individual rights
You have the right to ask us not to process your personal data for marketing purposes. This right can exercised by checking certain boxes on the forms we use to collect your data to prevent such processing. Customers can also exercise this right at any time by contacting us at Info@watfordswimschool.com
Customers have the right to access information that is held on our system about them. Any access request may be subject to a fee of £10 to meet our costs in providing customers with details of the information we hold about them.
NHS Test and Trace
In addition to our usual polices in relation to Data Protection we have adopted some addition measures to ensure that we meet our legal requirements. Our Data Protection - NHS Test and Trace policy can be found on the on the following link : Watford Swim School - Appendix One